Contact

We're here to help

Questions about an order, a product, or anything else? Reach out — we typically respond within 24 hours.

Phone

Mon–Sat, 9am–6pm

+91 93848 36363

Email

We reply within 24h

hello@vimaspro.com

Office

Visit by appointment

Chennai, Tamil Nadu

WhatsApp

Quick response

Chat Now

Office Hours

Monday – Friday9:00 AM – 6:00 PM
Saturday9:00 AM – 2:00 PM
SundayClosed

Quick Response via WhatsApp

For the fastest response, reach out on WhatsApp. Our team typically responds within minutes during business hours.

Chat on WhatsApp

Frequently Asked Questions

Are your products suitable for all skin types?
Our professional range includes products for oily, dry, sensitive, combination, and acne-prone skin. Each product page lists suitable skin types. Our Korean Glass Skin range is suitable for all skin types.
What is your return and refund policy?
We offer a 15-day return policy for unopened products in original packaging. For quality concerns, we replace products at no extra cost. Contact us within 48 hours of receiving your order.
How long does shipping take?
We ship pan-India with 3-5 business day delivery. Express shipping (1-2 days) is available for metro cities.
How can I track my order?
Once your order ships, you’ll receive a tracking link by email and SMS. You can also check order status anytime from your account.
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and popular wallets via Razorpay, our secure payment partner.